- Does the bike run rain or shine?
- YES we will still operate the bike in the rain and the bike has a canopy. We reserve the right to cancel in the case of a hurricane, tornado or other dangerous weather conditions, to be determined by one of our staff members.
- Do we have to sign a liability waiver to ride the bike?
- Yes we will provide a liability waiver for all riders to sign.
- Can a rider be under 21 years of age?
- Private Group Tour – We will offer the bike to riders who are under 21 years of age when accompanied by a guardian. All Public Mixer Tours (individual seats) are 21+.
- Do we tip the driver or guide?
- Yes please! We encourage guests to tip the driver or guide since they rely on it to pay their bills. Suggested tip for parties of of 2 = $10-$15, party of 4 = $20-$30 and a full tour booking = $100+
- How does the bike move?
- The bike moves by pedal power so get ready for fun exercise!! Don’t worry, we have a motor assist as well!
- How many seats are there?
- There are 15 seats for passengers and we have one staff on board to drive and help serve as tour guide.
- Do all seats have pedals?
- No, only 10 seats have pedals. Two seats do not have pedals and three seats are on the back bench.
- What’s your cancellation and refund policy?
- Trolley Pub now offer trip assurance, which will allow you flexibility in the case your plans change, or if the tour needs to be canceled due to the inclement weather.
Trip insurance will also allow you to receive a full refund in the event of a Severe Weather Warning from the National Weather Service during the time of your scheduled tour results in a cancellation on our end. You may also voluntarily cancel your tour for any reason up to 7 days prior to your tour for a full refund.
To purchase trip assurance, simply select the add on “Trip Assurance” during checkout. Please note that for mixer tours, you will need to select the number of tickets you would like to insure to cover all the tickets.
Without trip assurance, all sales are final – no exceptions. In the case a tour needs to be canceled on our end in the event of severe weather and you do not have trip insurance, you will receive a credit for a future tour at any TourScale location (Trolley Pub, Paddle Pub, Tiki Pub) in the country. Currently, we have tours in over 30 cities across the US.
- What features are on the bike?
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- stereo system
- adjustable seats with backs
- overhead storage
- cooling fans
- coolers (guests should provide ice if desired)
- What can we bring on the bike?
- You may bring BEER, CIDER or WINE ONLY in plastic or aluminum containers (NO GLASS!!), and snacks. Only guests 21 years of age or older may bring alcoholic beverages. We provide cups and paper towels but we do not carry utensils or plates. No firearms or other weapons are allowed on the bike. Please recognize that Hipside Peddler is not responsible for lost or stolen items left behind either on the bike, at stops or in between. We do our best to remind our customers to remember their items before they leave.
- Are there stops along the route?
- Yes we will likely have 2-3 stops where riders can exit the bike, walk around and patronize shops, restaurants and bars. Please be respectful of other guests and the servers at each locations by being courteous and combining your tabs.
- How long is the bike tour?
- Tours last 2 hours including any stops.
- Are there any special rates for bike riders?
- Keep an eye out for special rates on our social media: Facebook and Instagram.
- Is there storage on the bike?
- Yes, we have coolers for beverages and a canopy area to put bags, jackets and supplies.
- Where do we park?
- Parking is at your own risk on the streets in the surrounding blocks and more detailed instructions will be emailed to you upon booking.
- Can you customize tour routes and stops?
- Yes we can make customized tour routes and stops based on availability. To find out more please contact us.
- Do you provide tours for corporate groups, parties or celebrations?
- Yes we provide private group tours including team building, scavenger hunts and more for groups of 6-45 people. To find out more please contact us.